FAQ

Deposits, gravel lanes, Bates County runs, and harvest-season scheduling — the questions our office fields most.

Your ZIPs go straight to Carol at our office off Old Kansas City Road — read by a real person, never a broker, and used only to price your Osawatomie move.

ProMover AMSA Certified
BBB Accredited A+ Rating
US DOT FMCSA Registered
State Licensed KS HHG Mover
IAM Member Intl. Movers Assn.
MMSA Warehousemen Assn.

Most questions about Family Time Moving get specific once someone’s actually planning a move — deposits, gravel driveways, whether we cross into Missouri, what happens during harvest season. What’s below skips anything already covered on the home page and gets into the details people bring up once they’ve decided to book. Don’t see your question? (888) 278-9005 is staffed Monday through Saturday, 7am to 6pm.

A Faster Route to an Answer

Skip straight to the quote form and Tyler calls back the same day, meet the actual crew on the about page, or call (888) 278-9005 and Carol will sort it out. Back to Family Time Moving whenever you’re ready to book.

How much holds my date, and what if my plans change?
A $75 deposit holds the date, credited to your final bill. Cancel 5 or more days out and it's refunded in full; inside that window but more than 48 hours before the move, it becomes a reschedule credit; inside 48 hours, the deposit covers the crew hours already blocked off.
Do you cross into Missouri for towns like Butler or Rich Hill?
Yes — Bates County, Missouri sits right across the state line from Linn County, and Megan's crew runs that stretch regularly for both local and long-distance jobs.
My driveway is a quarter mile of gravel — is that a problem for you?
Not for us. A good share of Miami County lives down a gravel lane or a long farm driveway, and Tyler notes the distance from the road to your door on the estimate so the truck and crew show up ready for it.
Can you hold my things for a few weeks between houses?
Yes — short-term storage at our building off Old Kansas City Road runs about $60 a month, and the same crew that picked everything up delivers it once your new place is ready.
I only found out about my move date this week — can you still help?
Often, yes. Call the office and Carol will check which of the four trucks has an open slot — last-minute local moves come up more than people expect out here.
How many movers actually show up for a house our size?
Two movers handle a studio or small apartment, three cover most two-bedroom homes, and four go out for a three-bedroom or bigger farmhouse — Tyler sizes the crew after seeing the home or a few photos.
Does harvest season change when you're able to move us?
It can. Combines and grain trucks slow the two-lane highways down in the fall, so Tyler builds extra travel time into estimates booked during harvest and routes around the worst stretches when he's able to.
How far ahead should I book a move leaving the state?
Two to three weeks is typical so Megan can slot the long-haul truck; a busy month heading toward Omaha or St. Louis sometimes needs a little more notice.
Do you move farm equipment along with the household goods?
We move furniture, household goods, and shop or barn contents on acreage properties, but heavy implements and equipment go through a specialized hauler — ask and we'll tell you straight if something's outside what we do.
Will you handle a small office or shop move?
Yes — small offices, shops, and farm-operation moves get scheduled around your hours, often evenings or weekends, so nobody loses a business day.
What forms of payment do you take?
Cash, card, or check on move day. Card payments are handled the same as cash, with no added fee.
Is tipping expected?
No — it's appreciated but never expected or added to your bill. Entirely up to you.
Are you licensed and insured to move here in Kansas?
Yes — a Kansas mover's license plus US DOT and MC interstate authority for long-distance runs, with standard released-value coverage on every job.
What Sets Us Apart

Why Households Stick With Family Time Moving

Licensed In Kansas, Filed For The Interstate Runs Too

Fully licensed KS household-goods mover, with DOT and MC authority filed for anything crossing state lines — whether it is a two-hour job outside Paola or a long haul north toward Omaha, the paperwork is settled before ever sees the truck back down the driveway.

Coverage Explained Up Front, Not Buried In Fine Print

Every job carries standard released-value coverage, and Tyler walks you through the full-value upgrade at the estimate, not after the truck is already loaded — Dale set that rule in 2009 and nobody has talked him out of it since.

One Family Signing Off On Every Quote

Call on a weekday and Carol answers; call about a bigger job and Dale or Tyler looks over the number personally. Every mover who shows up at your door is either a Hutchins or somebody who has worked alongside the family long enough to be treated like one.

We Know Which Driveways Turn To Mud

Gravel lanes, quarter-mile farm driveways, harvest-season traffic on the two-lane highways — Cole grew up two farms from the Hutchins place and has been running this ground for thirteen years, so none of that gets discovered on move day.

One Phone Call Gets You Dale Or Carol, Not A Call Center

Tyler checks the job against the schedule board, writes up the number with the coverage details spelled out, and Dale or Carol looks it over before it lands in your inbox. Most families hear back the same day.

Get My Written Estimate From Dale ☎ (888) 278-9005